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Price fear

Working on proposals, quotations and offers gets into some sort of comfort zone. A zone where you don’t need to push for hearing a No, or where even ghosting is

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Saying it out loud

Your price. At it’s top. No discounts. No words after it. Have you tried doing that? Being in a sales conversation, get to the price part and just say it

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Are you prepped to be wrong?

Here’s an excerpt of Sir Ken Robinson’s TED Talk on creativity The main point on it is about being prepared to get things wrong. Yet, something that keeps coming back

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A service business?

Some argue that you’re in the service business. And that might be right. It makes sense. But I’d go a bit further. Quoting Ron Baker, “you’re in the transformation business”.

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Sense of urgency

In hospitality (and business) people talk of having a “sense of urgency” to do things at the right time, in the right way, and always taking care of details. But

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Stop selling

Stop pitching and trying to convince people. Show up with your prospects to see if there’s a fit, with your willingness to help them see something they don’t see yet.

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Repeating yourself

To be a “thought leader”, they say you need to be authentic, original and come up with new, innovative, disruptive ideas that no one has ever said before. That you

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Soft skills

What’s that even supposed to mean: soft skills? Next-level thought leadershit? As you can feel, I have an itch with the term “soft skills”. What’s “soft” about… leadership? communication? empathy?

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Real questions

“There are enough real questions and issues to solve – let’s not solve problems that don’t exist [like stop calling soft skills, something else].” That was a reply to Soft

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Transactional

“We don’t do transactional, we do relationship with our clients.” Everything is transactional. They have different depths, dynamics and trade-offs. Are some business relationship something more, though? And here comes

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The focus of transactional

It’s all about deciding —yes, making a choice where you have the power— where the focus of your business is. Short-term v long-term Serving v service What is v What

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Being the expert

Even if you don’t see yourself as THE expert, or the authority to be listened to in the work you do with your clients, THEY DO. Doing what they need

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Don’t choose an enemy

Some say “You need to choose an enemy. This way you and yours will rally together and will make your brand meaningful. ‘Look at Patagonia. They fight climate change.'” Well

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Defining an enemy

Here’s another example of the downside of “choosing an enemy”: introducing animosity. Fabian Geyrhalter Do you want to rally people up? Or to get them ready to war? One is

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A vision over an enemy (or a monster)

It’s not about taking a stand against something —an enemy/monster— to change it. Does it help? Absolutely. It’s about defining what you see in a future without that enemy/monster. Reason

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Be original. (maybe)

What makes you stand out. Sure. Saying you have to be “original”, “authentic”, “focus on the experience” will do the job… of saying nothing, or put you in a place

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Sampling

In music, sampling is the act of taking one bit of a song/audio media and putting it to a different use from its first intended context. It can go from

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Getting Paid for Years

Internet connection problems. So here’s a great article by Tim Williams on the same subject of expertise. 🙂 Getting Paid for Years – Ignition Group.

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