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Raising prices

“Do it little by little. Incrementally. Otherwise they’ll run for the hills.” That’s great advice on pricing. NOT. Doing this actually brings you to have slow, incremental increases. It’ll make

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What remains unsaid

What you don’t say with your words, but tolerate or reinforce, is culture. What remains unsaid is equally or more important than what you actually say. To yourself, your team,

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Revenue is not your friend

Or “sales”, if you’d like to put it that way. Not even cashflow is your friend. You can have millions in revenue. Millions in cashflow. And still on the verge

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Say what you think

Whenever you’re in a (sales) conversation and there’s something you find not making sense, or doubtful, seems to you like a red flag, or your gut tells you “hold on,

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How low can you go?

That’s what your customers think when you either price your offerings low, give discounts right away, promise over servicing, etc. What are you currently doing to avoid having this thoughts

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What makes you the winner?

You can’t win in business. It’s a common thing to hear “you have to win (in) business.” For you to win, others have to lose. And vice versa. If they

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Magic

Delighting your customers. Making the sale for what’s worth to your customers (aka. with the right pricing) is no magic. It will feel like magic to them. All it takes

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Stop caring

Stop caring too much for closing the deal. When you approach your customers to try to close them, you get overinvested. You feel you have more at stake. The fear

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A cult

—ural shift. Moving from an input-based price setting into a different model (outputs/outcomes) is a cultural shift. Even if you’re solo. It demands you to think, see and act in

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Push back

When you’re in a sales conversation, you can always push back —and do the big thinking in behalf of your customer. To help them see the bigger picture, you need

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Can’t / Won’t

When you’re thinking of how to stand out from your competition and gain a better position of advantage, you can use this simple tool: can’t / won’t. And that’s about

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Would you like fries with it?

Doing what your customers say they need you to do without a proper diagnosis from your side is asking that question. It’s leaning into taking orders and leave all the

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Yield and Concede

A school of thought on sales has this principle: “For you to win in a negotiation, you need to be ready to yield and concede”. Bullshit. You don’t. You can

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Don’t speak

“Don’t speak, I know just what you’re sayin’So please stop explainin'”Don’t Speak – No Doubt When you’re in a sales conversation, stop talking. Start listening. Probe with questions. It’s not

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Which one is better?

A bunch of responses about yesterday’s message —where offer A is priced at 3,3X and offer B is priced at 0,9X— said that A was better than B. For a

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Angst

In German, that’s the translation for Fear. Fear of sharing… … your secret sauce. The way you do things. The way you can lead the sale. The way you lead

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The (high) price problem

Often times, you can think that because people are not buying at the volumes you expect it’s because of your high price. Logic would say that if you lower your

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