Test and Validation
The most productive way to test something is not by making MVPs. Even before that, what you can do is reaching out to customers and ask them. The usual way to do business is: “I’ll build and they’ll come”. What if you just ask first, see if there’s interest (aka traction), and from there build? You might be able to kill quickly the bad ideas. Or look for better ideas to make it more impactful. Just go and test. 🙂
Understanding what they want -> Simpler pricing
Don’t decide for them (your customers) what’s expensive. Let them do the math and thinking. What might be expensive for you might be peanuts for them. The only way to know is by understanding what they want.
Why so expensive?
“Why so expensive?” When you get that question from a prospect, a few things could have happened. Here are 2: This is the first time they are seeing the price. You’re easily comparable to more things in the market. What do you think are other reasons for them to ask this?
Kill it early. Kill it soon.
Bad deals. You want them off of your way as soon as possible. That’s why you need to set up criteria for you to work on the project / with the client. And if you choose to go with it, you do it knowing. So that when it’s time (sooner rather than later), you churn. You’re running a business. It’s your responsibility to know and take action into the kind of clients you (want to) work with, while being profitable.
A small tip to standing out
Reality is —and this work in your favor— that the bar is SO low. Most of the businesses in your industry and in your market claim they have great service, “experience” (wtf is it anyways?), solutions. Yet when things go South, they do a little bit less of the bare minimum. You doing a little bit over, makes you stand out. Know why? Because clients don’t care about the bare minimum. They care that they’re taken care of. That they’re understood. And there’s action behind the words. When you do…
What gets measured
… gets managed”. A quote wrongly attributed to Peter Drucker (he never said it). Nonetheless, you’ve surely heard it. But the thing is that a measure only tells you nothing. It’s a point in space. It doesn’t have context. It’s a data point. Measurement: the reading of something. You can’t manage a measurement. What you can do, though, is apply judgement to it, so that you can inform a decision. The (risky) thing is:1. Getting the wrong things as metrics2. Using these metrics as measuring3….
Things you can’t own
Somebody else’s perspective. A position in somebody else’s mind. A category. Stop trying to influence. Serve.
Are you taking the hit?
So, tiktok is gone. At least (for now in the US) banned. Here’s what you hear: “It’s a big hit on brands and creators.” “It was a main revenue source.” “It was a strong comms platform to connect with new customers.” Now, the obvious (?) thing is to find other platforms where to leverage the same. Or is it? Because this is actually one more reason not to leverage these platforms as the key point for your comms. Same thing happened with Twitter few years back. And Clubhouse. And Facebook. And…
Closing doesn’t need to be that hard
Going into a sales conversation to close a deal that might feel significant to you in terms of revenue doesn’t mean it’ll be the same for your customer. You need 2 main things: Be willing (and ready) to hear No. And follow up with more questions to understand, not to convince. Be willing to walk away. If it’s not a fit, it’s not a fit. And that’s ok. It’s just a number. Say your offer is 50 000 euros / dollars —and keep the straight face. The more you practice saying it out loud, the more…
Do you know what’s the easiest way to not stand out?
Do the same as everybody else. Set prices based on the market. Focus on revenue at all costs (literally). Go for the easy sale (at the low price). Fight any chance you see change coming. Block crazy ideas. Do what you’re told. Not standing out is safe. Makes life easier. You face no resistance. You subdue. And then you fade.
