Who are you talking to?

When going into sales conversations, who are you talking to? Is it the final users of your products/services? Is it the economic buyer? Is it the ones who pay the checks? Talking to the wrong person can get you to, sure, make the sale, but at the same time, leave money on the table. Recently, I was talking with a few CEOs on a research for a client. When they got asked about what they were paying on certain items that —to my client and their competitors is big figures— they needed for the…

5 rules on discounting

Giving discounts: taking a price off of something —or adding something up to your offering. But… what’s the reason (or reasons) to give a discount? Is it to give it when they ask for it? Is it to close the deal? Is it because you have no power in the negotiation? Is it because they have all the power in the negotiation? Is it because you can’t say No? Is it because they don’t have money? There can be a million reasons (or even more). And that’s fine. One thing you can ALWAYS say, and need…

Going deep on discounts

If you’re going to discount, here’s a more detailed view of yesterday’s rules: Specific.Needs to explain WHY they’re getting the discount. In exchange for something in return.Needs to say what’s being given in return for the discount. Explicit.Needs to be stated in the proposal what, how and why the discount is there. Time-bounded. It has to be in a defined timeframe.Needs to be a take it now, or leave it. Written at the end of the quote/proposal for what it is “Discounted price”.Price →…

You’ll be forced

“And remember: if you can’t differentiate yourself from your competitors, you’ll be forced to compete on price.”Jonathan Stark Just that. You can read Jonathan’s full post here.

Culture

A set of behaviors shared and understood by a group of people. Behaviors that are tolerated or reinforced. Whatever behavior you accept and tolerate (from your own team, customers, suppliers, competitors…) is the one that will define how you act —consciously, or unconsciously. Choose wisely.

Why should we hire you (or your firm)?

That’s the tricky question that pushes you to start thinking on how you’ll convince them. What can you say that will make them want you SO BAD, that it’s only logical to go with it? Well, it’s definitely not logic. And has to do the opposite to convincing. What if you stop from going full-speed? Breath. Stop. Think on their words. Why We Hire Why? It actually has nothing to do with you. It’s about them talking to you. If they’re in that conversation, it’s them who saw something to talk with…

It’s a year from now…

It’s a year from now. We’re having coffee together and you’re happy. What has happened in your business in that year for you to be happy? I’d love to know. 🙂

It’s a year from now… (cont.)

Next time you’re on a sales conversation with a prospect, ask them this: “It’s a year from now. We’re having coffee together and you’re happy. What has happened in your business in that year for you to be happy?” [Now you don’t say a word. Embrace silence. Bite your tongue if you need to. :)] This question will push them to think. And you need to give them space to do that. If you talk, you take it away from them. When they talk, they’ll give you A TON of valuable information to start seeing…

10 years from now

What do you see yourself still talking and interested in in 10 years from now? How many of the current things you do/research/write/publish/work on are in that spectrum? Think it’d be worth going on one of them deep enough to experiment and build new offerings/products/services? That’s a quick way to see if what you’re working on is aligned with what you see in a (not-so-distant?) future. 10 years can pass quickly. And 10 years can also be long enough to figure out if what you’re currently…