Going deep on discounts
If you’re going to discount, here’s a more detailed view of yesterday’s rules: Specific.Needs to explain WHY they’re getting the discount. In exchange for something in return.Needs to say what’s being given in return for the discount. Explicit.Needs to be stated in the proposal what, how and why the discount is there. Time-bounded. It has to be in a defined timeframe.Needs to be a take it now, or leave it. Written at the end of the quote/proposal for what it is “Discounted price”.Price →…
No is good
Knowing what to say no to is the thing that puts you (and your business) in the expert position. It gives you clarity to choose the right fits for you. It disengages you from incurring into sunk costs (that all-nighter proposal/quote, that long pitch deck, that overexcitement into this next deal). It lets you set and respect your boundaries. It gives you the freedom to walk away. And most of it all: it lets you be the expert.
Who are you talking to?
When going into sales conversations, who are you talking to? Is it the final users of your products/services? Is it the economic buyer? Is it the ones who pay the checks? Talking to the wrong person can get you to, sure, make the sale, but at the same time, leave money on the table. Recently, I was talking with a few CEOs on a research for a client. When they got asked about what they were paying on certain items that —to my client and their competitors is big figures— they needed for the…
Solution-mode Off
When you approach your sales conversations without trying to find a solution in the very moment, you find yourself listening to understand. To understand HOW you could help your prospect get what they want. And to KNOW what they REALLY want, you need to listen. And deactivate your solution mode. It requires you to not be the expert (in an expertise-based business, right? 🤯). It requires you to lead the conversation to help your client (and yourself) gain clarity. Blair Enns calls it the…
Revisiting pricing studies. A trend to see.
Digging deeper into more sources and resources of that McKinsey study re: how your best chances at improving your profit rest more on changing how you price than looking for higher volumes or cost efficiency, I ran into this graph presented (and visiting a more updated version of that report in 2016) by Tim Williams, pricing specialist. You can check out his full presentation (40 min —you’ll find this explanation within the first minute) on this here. The trend to see. On the first study…
Approaching pricing different
The one thing that can drive a higher impact in your business is your price. From all things, increasing your price (and charging differently) can improve the way your business does. There’s this McKinsey study from 20 years ago —yeah, that far back— where they show that a 1% increase in the price, would generate 8% increase in operating profits. Way larger of an increase if you’d get to improve your costs in the same 1%. Yet, the question remains in: what are you doing to price different —if…
How’s that going?
Have you ever done work for free? If so, how did it go for you? Did you get what you were excpecting at the beginning of the engagement? Quite curious on that one. 🙂
It’s not about growth
Pricing is not about growth. It’s about profit. About getting the maximal monetary amount your customer is WILLING to pay. BUT, also, it’s about profit AFTER bringing your customer to a better place. If you don’t get this one principle clear, any pricing you’ll try won’t last.
It’s a year from now…
It’s a year from now. We’re having coffee together and you’re happy. What has happened in your business in that year for you to be happy? I’d love to know. 🙂
The problem with sustainability
Sustainability, ESG, climate change, circular economies… they all have a problem: they’re jargon. They go full-on academic, or fuzzy, or whatever, actually. It goes around in very small, strict pods that make them feel like a bubble. They go hard on technicality, definitions (I mean, do you even get what “taxonomy” is? I don’t), specifications, and so on. It makes them unreachable. Impossible to explain. And when you can’t clearly explain that thing you do, people won’t care. And worse:…