A gut feeling
Sometimes you get a gut feeling about someone or about a business —and it’s not a good one. And when you go against it and still give it a try, you confirm that what you expected is what it is. IT’s bad. On the other side, some of your customers might have gotten the same from you (the “bad” gut feeling). And that’s ok. Your job is to break that first bad impression. Because they are giving you a second chance on what you can deliver. Shift that gut feeling. It’s in your hands.