Where were you for the last 10 years?

“Where were you for the last 10 years?!”

That’s one of the best compliments you can get.

Not because how it sounds to you, but because what they are feeling.

This feeling is a response to:

  • The actual feel of moving forward (from the status quo/previous situation).
  • Seeing the light at the end of the tunnel. They realize they’re not doomed.
  • Getting quick, small wins that show them the potential of change.

In short: the first signs of transformation.

That’s the kind of behaviors you’re looking from clients.

And one of the (many) ways to get to this is by making questions. To help them get what they want.

That’s delight.

more to read