The effort to being polite

Trying to sound polite takes so much effort for you.

In that effort of not sounding aggressive/offensive/needy/greedy you end up using fluffy language.

• Might
• Shall
• Maybe
• Should
• Could
• Hope
• …

All of it when you know the answer is

• No.
• You’ll have to pay.
• The price is X.
• Yes, my service is expensive.

A way to stop overthinking is being comfortable with the hard conversations.

It’s not (and won’t be) easy. It’s way harder if you’re not used to this. Way way waaaaay harder if you’re introverted.

However, what gets communicated to your prospect/customer is not enough expertise, insecurity, no power.

You are the expert, and they expect you to be clear.

Be clear and kind.

Grounding limits is not offensive. 🙂