Spend less time with your kids

Now, watch this short ????

This is a common thing that happens when working with clients —or trying to close with prospects.

We forget we might have different understandings of what we say, the nuances in our language and the subtle meanings.

Most of the times, it doesn’t end in a big laugh, but in frustration, resentfulness, discomfort and stress, because we just assume.

How do you become a Simon (like in the vid)?

You take a stand back and listen, judgement-free.

How do you train that?

By asking and probing —continuously.

Making better questions.

Listening to understand, not to respond.

Remember, the more clarity you have on what your clients are really after, the better the odds you’ll delight them.

And when you do that…

Well, you spend less time with dickheads.

????