Seeing things and hallucinating

They’re 2 different things. Although they might look similar.

Seeing things is about how you can have a vision and kind of grasp it. How you can see the application of one thing in a different context.

Hallucinating is believing you’re seeing one thing, when the reality is not that one. It’s not about a vision, but about a reality.

Hallucinating

“We give amaaaaazing, premium service to our customers”.

Customers call. They get on hold to talk to a bot. Get ignored. Make them feel like idiots.

Seeing things

“What if we bring this other thing I saw at this other, unrelated, place to improve how our customers feel?”

Which way are you going?

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