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When you work in music, movies, or art. When you delight your audience with the unexpected. When you prepare them to expect the unexpected. Not in business, though. You don’t want your customers to be misled. You want to surprise them, yeah; yet with an idea they’re part of. There, you lead them. And that’s how you delight them. PS.- If you want some fun misleading and are into the MCU (Marvel), do watch Deadpool. Great misleading (and tons of swearing, just FYI). |