It’s aimed at the market.

It’s directed towards your customers in the context of their alternatives (what they consider instead of your services/products).

  • It’s not storytelling.
  • It’s not messaging.
  • It’s not something / the opposite / a complement to selling.
  • It’s not done to a product.
  • It’s definitely not “internal”, as in “internal customers”.

It’s how your customers can change (with your help).

And when you start “marketing” with your brand/products/services/me-me-me, your customer is the last thing you think of.

Start the other way. Your customers first.

That way you won’t need product-market “fit”.

because you’ll stand out.

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