Making transformations relies on knowing how to ask the right questions. How to lead the system for everyone to speak up. How to build trust —systemically.
Your first questions:
- What do they want?
- What will this want achieve?
- Why do they want this?
- How did they get to this decision?
Making these kind of questions will push your clients to think of what’s the big thing behind what they want.
When that happens, your odds to help them succeed will grow. And they’ll have clarity of where they’re going.