What’s that that your customers appreciate about working with you?

Is it that you always say yes?

Is it that you always say no?

We know it’s not the great work you do. Your work (and its quality) has not really a lot to do with WHY they keep working with you.

They keep working with you because of something else.

They keep saying yes to what you advice because of something else.

They keep with you because _________________.

Let me know.

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